Game related questions
What games can I choose from?
We currently have four beautifully handcrafted games available – Crokinole (in diffferent versions), Pitrush, Carrom and Sling.
What makes the Woodestic Games so special?
As a result of more than 10 years of experience and development, we pay great attention to the quality, look and feel of our games. Our mission is to ensure that only premium-quality games come out of our hands, providing an unforgettable experience for generations to come.
I would like to become your reseller, where can I contact you?
If you like our games and would like to be one of our distributor, please contact us here by filling in the form!
Shipping related questions
How much is the delivery / What is the delivery time?
Shipping cost depends on the weight of the package and the destination country*.
If a game is in stock you can expect the package to arrive in the following 3-7 workdays.
*Prices are standard sale prices. In case of ordering from outside the EU additional VAT and duty charges may occur according to the destination country’s local tax regulations.
If you can’t find your country here, contact us for further information.
Order related questions
How can I order an Exclusive Board with my own design?
If you want a truly unique Crokinole board, all you have to do is choose your ditch color and place the board in your cart. You can upload the graphic you want on the checkout page.
This image should be approximately 4000 x 4000 pixels or larger.
Once you have placed your order, we will send you back a visual design for approval and if it meets your requirements, we can start production. Production usually takes 5-6 weeks.
What makes it exclusive?
The printed board you order will only be made in one copy! No one else can ever order the same image again.
Payment related questions
There are four payment methods you can choose from.
Wire transfer in advance
You can pay for your Crokinole set via wire transfer. The necessary data for the transfer will be sent to you after placing the order. If you do not receive this e-mail check your spam folder or contact us. Your package will be set off after the amount arrives to our account.
Pay via Stripe in advance
You can choose to pay via Stripe. Your package will be set off after the amount arrives to our account.
Pay via PayPal in advance
You can choose to pay via PayPal. You will be redirected to the secure site of PayPal. Your package will be set off after the amount arrives to our account.
Pay via SimplePay in advance
You can choose to pay via SimplePay. You will be redirected to the secure site of SimplePay. Your package will be set off after the amount arrives to our account.
Guarantees related questions
What guarantees do I get?
Many of our pre-assembled sets come with guarantees as standard, and not just any guarantees! To make sure your Woodestic board is genuine, check the back of the board and look for the unique serial number stamp (# XX1234). This number is paired with the order number, name and shipping date. So if you need help from us, just reference this number when you contact us.
“30-day trial” guarantee
You usually have a 15-day right to cancel if you are disappointed with your game for any reason (this has never happened before). But we have decided to extend this period to 30 calendar days. So you’ll basically have a month to test the game without risk.
If, under any unfortunate circumstances, you don’t find the game satisfactory, we’ll give you your money back. All we need is for you to return the complete set to us in the original box with the products you received.
(All sets include this guarantee).
“97 year lifetime” guarantee
Yes, you read it right! Our games are so durable that they can last up to a hundred years if used as intended. That means if a manufacturing defect means you can’t enjoy your game for 97 years after purchase, we’ll repair or replace your board under guarantee and free of charge! Send us your game and leave the rest to us!
(All sets include this guarantee).
“Vanish scratches” guarantee*
Microscopic scratches are inevitable to appear on the playing surface. After several years and thousands of gameplays these scratches may become esthetically annoying. But we have a solution for you. Choose our scratch removing one-time service (in some packs this option is included) to furbish your board. If you have not purchased this service when you ordered your set, or it is not included in the set, you can order it any time or contact us in e-mail for further details.
(Our SILVER and GOLD sets include this guarantee).
“Tired of this color” guarantee*
Are you bored with the color you have ordered previously? With this guarantee you can choose any other color once. You can even ask us to replace your disc sets as well. If you have not purchased this service when you ordered your set, or it is not included in the set, you can order it any time or contact us in e-mail for further details.
(Only our GOLD sets include this guarantee).
Accessories related questions
How do I know if an accessory is compatible with the game I have chosen?
Most of our accessories can be used for all our games! Except for discs, as they come in different sizes and shapes.*
Therefore, for the best playing experience, we recommend that you play with the discs that come with your game set!
* Because the size of the tournament discs is larger than the size of the mini discs, for games like Mini Crokinole and Pitrush, they do not fit into the holes on the board.
* And for Carrom games, only Carrom discs are suitable!
How do I know which accessories are available for my Crokinole kit?
On the product page of each set, you can see which accessories are included in that set and how many of them are in that set.